SafeTransact
Person-to-person deals, made safe
Secure PIN • Escrow-style safety

How SafeTransact Works

SafeTransact helps two people buy and sell with confidence. The money is held safely, both parties see and confirm the Deal, and a unique PIN is used at the handover to release the funds.

Start a Deal • Invite the other party • Confirm online • Pay safely • Exchange goods • PIN releases funds

Example Deal Snapshot
Live Flow
1
Start Deal created & invite sent
2
Confirm Both parties tick “Confirm”
3
Payment Buyer pays into SafeTransact
4
Meet-up Goods exchanged • PIN generated
5
Release Seller enters PIN • Funds released

The SafeTransact flow at a glance

Anyone can start a Deal. Both parties see the same information, confirm it online, and the buyer’s money is kept safe until the goods are handed over and the correct PIN is entered.

Step 1–3
1
Start, join & confirm

One person starts the Deal, the other joins via a secure link. Both fill in their details, accept POPIA, and review & confirm the Deal.

Step 4–5
2
Pay & meet safely

The buyer pays through SafeTransact. Funds are held securely while the buyer and seller meet to exchange the goods.

Step 6–7
3
Use the PIN to release

The buyer receives a unique PIN and only gives it to the seller once the goods are received. The seller enters the PIN to release the funds. Deals can be cancelled at any point, with refunds back to the buyer if money was already paid.

Step-by-step: From idea to Completed Deal

Here’s the full journey, in order, from starting a Deal through to releasing funds with the SafeTransact PIN.

1
Anyone starts the Deal

Buyer or seller creates the Deal in SafeTransact, capturing what is being bought or sold, the agreed price, and who the other party is. SafeTransact then sends the other person an invite link to join the Deal.

Who does this? — Buyer or seller
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2
Other party joins & completes their profile

The invited person follows the secure link, logs in or creates an account, fills in their personal details, and accepts the POPIA disclaimer on first login.

POPIA consent at first login
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3
Both parties review & confirm the Deal

Once both parties are inside SafeTransact, they can see the same Deal details, line by line: item, price, parties and notes. Each person ticks a Confirm checkbox to show that they agree. Only once both have confirmed does the Deal move on to payment.

Two independent confirmations
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4
Buyer pays into SafeTransact

The buyer now makes payment through SafeTransact. The funds are held securely, linked to this specific Deal. Neither party can spend or move the money at this stage.

Money is held, not yet released
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5
Buyer & seller meet to exchange the goods

With payment confirmed, the buyer and seller arrange a meet-up. The seller brings the agreed goods or provides the agreed service. The buyer inspects and makes sure they are happy.

Real-world handover, backed by SafeTransact
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6
Buyer receives a unique SafeTransact PIN

For this Deal, SafeTransact generates a one-time PIN for the buyer. The buyer only shares this PIN with the seller after the goods have been received and checked. Sharing the PIN is the buyer’s confirmation that the goods were received as agreed.

PIN = “I got my goods”
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7
Seller enters the PIN & funds are released

On their SafeTransact screen, the seller types in the buyer’s PIN. When the correct PIN for that Deal is entered, SafeTransact releases the held funds and pays them out to the seller. The Deal is then marked as completed.
It is recommended that the Seller enters the PIN while still with the Buyer, to ensure the correct PIN is used.

Correct PIN = funds released

The PIN: your digital handshake

The SafeTransact PIN makes sure two things match: the online Deal and the real-world handover. No PIN, no release of funds.

How the PIN protects both sides
1
Generated after payment Once the buyer’s payment is safely in the system, SafeTransact generates a unique PIN for this Deal.
2
Shared only after receiving goods The buyer should give the PIN to the seller only once the goods have been received and checked.
3
Typed in by the seller The seller enters the PIN on their SafeTransact side. If the PIN is correct, the system releases the funds to the seller.

Because the PIN is tied to this Deal and is only given once the buyer is satisfied, both sides can trust the process: the seller knows payment is waiting, and the buyer knows money only moves once they have the goods.

SafeTransact — Release Funds Deal #02457
Amount to be released R 12 500.00
Buyer confirmation PIN
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Funds held securely

Illustration only — your actual Deal screen may look different.

Cancelling a Deal & refunds

Either party can cancel
What happens when someone cancels?

Life happens. If something changes before the PIN is entered, a Deal can be cancelled by either party directly in SafeTransact.

  • Before payment: The Deal simply ends. No funds have moved.
  • After payment, before PIN: The Deal is cancelled and any money that was paid is transferred back to the buyer.
  • After PIN: Once the correct PIN has been entered and funds have been released, the Deal is marked completed and can’t be cancelled through the system.
Why this is safer for both sides

SafeTransact is designed so that:

  • The seller knows the buyer has paid before exchanging goods.
  • The buyer knows the funds only move when they are satisfied and share the PIN.
  • Both can walk away at any point before the PIN is used, with refunds back to the buyer if payment has already been made.

It’s like having a neutral, digital middleman that makes sure the money and the goods always move in the right order.